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20+ Bad Website Designs to Avoid for Better Customer Experience

June 24, 2025
20 Bad Website Designs to Avoid for Better Customer Experience

A well-designed website isn’t just about visuals—it’s about creating an experience that’s clear, engaging, and easy to navigate. Yet, many sites still fall short due to outdated layouts, clashing colours, and poor font choices. To help you avoid the same mistakes, here are 21+ bad website designs that show exactly what not to do.

Key Takeaways 

  • Outdated design and poor navigation can instantly drive users away—modern, intuitive layouts are essential.
  • Clashing colours and unreadable fonts damage both aesthetics and accessibility, making content hard to digest.
  • Lack of mobile responsiveness leads to a frustrating experience for the majority of users who browse on smartphones or tablets.
  • Inconsistent branding and broken links undermine trust and make your site feel unprofessional and unreliable.

Bad Website Designs

Here is a list of bad website designs that you should avoid to create a great customer experience.

1. Pacific Northway X-Ray Inc.

Outdated website
Outdated website | Image Source: Pacific Northway

Pacific Northwest X-Ray’s website is so outdated and unclear that it’s hard to tell what the business even does. The old-school design gives visitors no reason to stay, click, or explore further.

Also Read: A Guide to the Most Common Fonts Used by Graphic Designers

2. Santa Pod Raceway

Missing Accessibility features
Missing Accessibility features | Image Source: Santa Pod Raceway

The Santa Pod Raceway website looks outdated with poor navigation, missing accessibility features, and slow loading times. 

3. Blinkee

Poor navigation
Poor navigation | Image Source: Blinkee

Blinkee’s website overwhelms users with flashing visuals, tiny images, poor navigation, and hard-to-read text, making it an example of a bad website design.

4. Amis du Beauceron

Too many images
Too many images | Image Source: Amis du Beauceron

The Amis du Beauceron website feels outdated, cluttered with too many images, and offers no clear introduction to the business, leaving visitors confused and disinterested.

5. Yale University School of Art

Art school with the lack of art website
Art school with the lack of art website | Image Source: Yale University School of Art

For a prestigious institution like Yale, this art school site is one of websites with bad design—cluttered backgrounds, poor font choices, and jarring visuals make it feel more chaotic than creative.

6. Arngren

Looks chaotic
Looks chaotic | Image Source: Arngern

The Arngren website looks like a chaotic throwback to the ’90s, with clashing colours, confusing typography, and zero clarity about what the business actually does.

7. Ash End House Children’s Farm

Outdated website
Outdated website | Image Source: Ash End House Children’s Farm

The Ash End House Children’s Farm website feels outdated and cluttered, with poor navigation, inconsistent design, and no mobile optimization.

8. Berkshire Hathaway Inc.

lack of imagery
lack of imagery | Image Source: Berkshire Hathaway Inc.

The website lacks imagery and background colour, resulting in a basic, uninviting design that fails to convey the brand’s identity.

9. Craigslist

Minimal content
Minimal content | Image Source: Craigslist

Craigslist’s outdated design, lack of images, and minimal content do nothing to improve its dubious reputation, making the site feel unreliable and untrustworthy. 

10. Tag Team Signs

Poor color
Poor color | Image Source: Tag Team Signs

Tag Team Signs’ website squanders Wix’s potential with poor colours, typography, and backgrounds, leaving only the “Get in touch” section as a faint highlight—still flawed on mobile.

Also Read: Successful Tricks: How To Get Graphic Design Clients

11. Great Dreams

unreadable text
unreadable text | Image Source: Great Dreams 

The Great Dreams website overwhelms with unreadable text, inconsistent layout, and chaotic colours—leaving visitors confused and disengaged.

12. Discount Beds Belfast

no mobile responsiveness
no mobile responsiveness | Image Source: Discount Beds Belfast

The Discount Beds Belfast website suffers from a dated, cluttered design with poor navigation, inconsistent styling, and no mobile responsiveness. 

13. MGBD Services

Clashing colours
Clashing colours | Image Source: MGBD Services

This website hurts the eyes with clashing colours, overcrowded pages, low-res images, and inconsistent branding.

14. Goodreads

Too basic website
Too basic website | Image Source: Goodreads

Goodreads may be a major platform, but its desktop design is disappointingly basic with clunky navigation.

15. Suzanne Collins Books

Missing book description
Missing book description | Image Source: Suzanne Collins Books

Suzanne Collins’ website is a frustrating experience, with unreadable text without zooming, broken links, missing book descriptions, and store links that lead to generic homepages instead of actual titles.

16. Sutton Maddock Vehicle Rental 

Poor mobile optimisation
Poor mobile optimisation | Image Source: Sutton Maddock Vehicle Rental 

The Sutton Maddock Vehicle Rental website feels outdated and unprofessional, with a cluttered layout, poor mobile optimisation, and inconsistent design elements.

Also Read: Best Place to Sell AI-Generated Art: 10 Hot Market Spots Online

17. Toronto Cupcake

weak logo with minimal text
weak logo with minimal text | Image Source: Toronto Cupcake

This website shows some effort but lacks professionalism, with minimal text, a weak logo, poor responsiveness, and important navigation links buried at the bottom.

18. Industrial Painter

Outdated design
Outdated design | Image Source: Industrial Painter

The website has a dark, outdated design with odd image choices that make it feel uninviting and visually off-putting.

19. Life Action Revival

Overlapping content
Overlapping content | Image Source: Life Action Revival

Life Action Revival’s website is a confusing mess of overlapping content, broken code, and unclear messaging.

20. Mr. Bottles

Overwhelming content
Overwhelming content | Image Source: Mr. Bottles

Antique Bottle Collectors’ website is a chaotic mix of shifting text colours, disorganised images, poor navigation, and overwhelming content.

21. Gotham Garage

Confusing navigation
Confusing navigation | Image Source: Gotham Garage

The Gotham Garage website suffers from an outdated design, confusing navigation, limited content, and poor mobile optimization.

Also Read: Credible Strategy on How To Be A Freelance Graphic Designer

Now You Know Bad Website Designs to Avoid!

Bad website designs can significantly damage your brand credibility because it worsen the customer experience. From outdated visuals and poor navigation to unreadable text, lack of mobile optimisation, and confusing layouts, these common mistakes create frustrating experiences that drive visitors away. 

Moreover, there are a few essential elements that make a website truly effective, and one of it is typography. Meanwhile, the right font choice can instantly elevate your site’s visual appeal and help build trust with your audience. That’s where MJB Letters comes in with their exclusive font collection that allows you to create a professional website. Are you interested to make a better website layout? Discover the MJB Letters font collection and give customers great experiences through your website.

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